Network Status
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Our services are currently affected by a minor outage.
Timeline
Current Incident
Storm Floris
Monday 4th August 2025, 06:28
minor outage06:28
There is a likelihood of some temporary service interruptions today during the forecasted storm. We will be monitoring the network and will deploy mitigation measures where necessary and possible.
If your service degrades or ceases please allow time for us to address the issue and/or for the bad weather to pass. If any infrastructure damage occurs we will update this note and our engineers will attend to any problems as soon as possible, weather permitting their safety. Thank you for your understanding.
Recently Resolved Incidents
Network issue
Reported Friday 25th July 2025, 07:51, resolved 08:28
07:51
Some customers are experiencing slow connections. We are investigating the root cause
08:28
Stable service is now restored
Network outage around Dalby/Whenby/Terrington
Reported Thursday 24th July 2025, 11:31, resolved 14:44
11:31
Broadband connections are down for some customers due to a mast power cut. We are working on restoring service as soon as possible so thank you for your understanding
14:22
Power cut is due to Northern Powergrid problem so we await resolution by their engineers
14:44
Service is now restored