Network Status

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All services are currently operational

Timeline

14 days ago
Today

Recently Resolved Incidents

Network maintenance

Work started Tuesday 21st January 2025, 14:00, completed 17:15

We are planning to upgrade the Newton village relay equipment and this will involve around 30-60 minutes of network downtime during the changeover whilst the work is undertaken.

17:15

Work has been completed successfully

Network outage in Salton

Reported Wednesday 15th January 2025, 14:04, resolved 17:02

14:04

Broadband connections are down for some customers mainly in the Salton area due to a mast cable fault. Updates to follow.

14:24

Connectivity is restored. We are continuing to monitor

Network outage

Reported Tuesday 14th January 2025, 19:25, resolved Wednesday 15th January 2025, 11:45

19:25

Broadband connections are down for some customers mainly in the Boltby and Helperby areas due to a mast fault. We are working to identify and resolve the issue as soon as possible.

Wednesday 15th January, 10:56

Mast cable and radio are damaged. Engineers are working on repairing and replacing the equipment

Wednesday 15th January, 11:45

Mast is now back online

Network outage

Reported Wednesday 8th January 2025, 19:27, resolved Thursday 9th January 2025, 12:49

19:27

Broadband connections are down for some customers mainly in the Silpho and Langdale End areas due to a mast radio fault. Updates to follow.

Thursday 9th January, 11:09

Radio will be replaced shortly

Thursday 9th January, 11:36

Fault is water ingress so repair will be delayed by around 1 hour

Thursday 9th January, 12:49

Mast is now back online