Network Status
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All services are currently operational
Timeline
Recently Resolved Incidents
Network outage around Whenby and Terrington
Reported Wednesday 1st April 2026, 11:30, resolved Thursday 2nd April 2026, 15:52
11:30
Broadband connections are down for some customers due to a power cut. Engineers are attending. Thanks for your patience
12:58
Power is restored and seems stable. We will monitor the situation.
15:00
Stable service is now restored
Thursday 2nd April, 13:58
Fault recurred so engineers will attend
Thursday 2nd April, 15:15
Service is restored
Thursday 2nd April, 15:30
Fault persists
Thursday 2nd April, 15:52
Faulty network switch has been identified and replaced. Apologies for the inconvenience
Network maintenance
Work started Tuesday 31st March 2026, 11:00, completed 18:00
We are planning a mast upgrade which will affect subscribers in the Stearsby, Stillington, Farlington, Wigginton, Sutton-on-the-Forest, Whenby, Crayke and Sheriff Hutton areas on Tue 31 Mar. Affected subscribers have been emailed directly to notify them of the works.
These are the same works which were previously scheduled for 25 March but were postponed.