Network Status
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All services are currently operational
Timeline
Recently Resolved Incidents
Network outage around Troutsdale
Reported Saturday 22nd March 2025, 03:44, resolved 09:11
03:44
Broadband connections are down for some customers due to a power cut. Engineers are attending. Thanks for your patience
09:11
Mast is now back online
Network outage
Reported Saturday 15th March 2025, 03:04, resolved 08:06
03:04
Broadband connections are down for some customers due to a mast fault. Engineers are on their way to diagnose and resolve the issue as a matter of urgency. Thank you for your patience.
08:06
Service is now restored
Mast Maintenance Stape Levisham Newton
Work started Thursday 13th March 2025, 14:55, completed 16:00
We are performing some works on the temporary mast to ensure broadband service continues to function until the new permanent mast is installed
16:00
The work has now been completed
Network maintenance
Work started Wednesday 12th March 2025, 08:16, completed 10:23
Broadband will be down for some subscribers 08:15-08:30 this morning for mast maintenance following damage caused by yesterday lunchtime’s Powergrid outage
08:37
Maintenance extended until 9am
09:14
Radio has not come back online after maintenance so outage will be extended - sorry for the inconvenience. We hope to effect a resolution this morning
10:23
Service is restored