Network Status

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All services are currently operational

Timeline

14 days ago
Today

Recently Resolved Incidents

Scrayingham - Minor outage

Reported Monday 17th January 2022, 14:52, resolved 15:24

14:52

We are currently investigating a minor outage in Scrayingham - updates to follow

15:24

Power restored

Network outage

Reported Saturday 15th January 2022, 12:20, resolved 15:56

12:20

We have a partial outage this afternoon and are currently investigating

12:32

We have seen a primary link failure and service is now restored into a backup link. Affected customers’ speeds may be reduced until we can effect a permanent fix

15:56

An engineer attended site and repaired the fault

Network outage

Reported Thursday 13th January 2022, 18:27, resolved 18:37

18:27

Broadband connections were down for some customers due to a server changeover. Apologies for the inconvenience

Network outage at Scrayingham

Reported Tuesday 11th January 2022, 14:40, resolved 15:42

14:40

We are seeing an outage in Scrayingham and are currently investigating

15:13

Outage is due to British Gas fitting a smart meter and turning off the power. We expect service restoration in the next 1-2 hours

15:42

Service is now restored