All services are currently operational
Recently Resolved Incidents
Network outage at Cawton
Reported Tuesday 24th January 2023, 00:29, resolved 10:00
We are seeing an outage in the Cawton/ Stonegrave/Oswaldkirk areas and are currently investigating
A transmitters sites battery backup had failed, this has been replaced. Service is now fully operational
Work started Sunday 22nd January 2023, 00:00, completed 01:15
Our engineers are having to do some emergency maintenance on our core router network so it’s likely that your broadband service will go offline several times for a few minutes at a time. Please don’t reset your router! Your connection will come back online without you needing to do anything.
The work is required in order to fix an intermittent fault which caused unexpected performance degradation. Thank you for your understanding whilst we remedy it.
Work has been completed successfully
Partial outage - Wigginton/Sutton on the Forest
Reported Monday 16th January 2023, 15:52, resolved 16:49
Some customers may be experiencing difficulty connecting to the internet, we are currently trying to resolve the issue
Service is now restored