Network Status

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Timeline

14 days ago
Today

Recently Resolved Incidents

Apologies to customers in the Stape area.

Reported Wednesday 19th February 2025, 12:33, resolved 22:33

12:33

Connections are down due to a Northern Powergrid power outage. NPG confirmed power should be restored shortly.

22:33

Service is now restored

Network outage due to power cut

Reported Tuesday 18th February 2025, 18:42, resolved Wednesday 19th February 2025, 09:22

18:42

Broadband connections are down for some customers in the Dalby area due to a mast power cut. We are working on restoring service as soon as possible so thank you for your understanding

Wednesday 19th February, 09:22

Mast is now back online

Apologies to customers in Troutsdale.

Reported Monday 17th February 2025, 14:32, resolved 15:00

14:32

At approximately 3.30 today you will experience a short outage of approximately 5minutes while our engineers exchange the batteries at the Beeline Troutsdale Brow mast.

15:00

Mast is now back online

Network performance issue

Reported Monday 17th February 2025, 09:51, resolved 10:23

09:51

Some customers are experiencing slow or offline connections. We are investigating the root cause

10:23

Problem was due to Google in London. We have re-routed to avoid the issue