16:45

Broadband connections are down for some customers mainly in the Hartoft area due to a mast power cut. We are investigating the problem. Thanks for your patience

Sunday 1st June, 14:12

Service remains down. We are continuing to work on gaining access to restore power. Apologies to all affected subscribers

Sunday 1st June, 17:02

Service is now restored

13:14

Broadband connections are down for some customers due to a power cut. Engineers are attending. Thanks for your patience

16:02

Service is now restored

We are planning to upgrade some Beeline relay equipment serving the above areas and this will involve some network downtime whilst the work is undertaken.

Affected connections will be unavailable for an estimated duration of about 30-60 minutes at some time between 11am-3pm on Wed 28 May. Please inform any colleagues and family members who share your connection and would appreciate knowing about the forthcoming works.

Service may resume earlier or later than 3pm depending on how the job goes. Thank you for your understanding whilst we work to increase the speed and reliability of the Beeline network.

15:39

The upgrade is now completed. Apologies to those affected.

16:08

Broadband connections are down for some customers due to a mast fault. Engineers are on their way to diagnose and resolve the issue as a matter of urgency. Thank you for your patience.

17:52

Service is now restored