Network Status
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All services are currently operational
Timeline
Recently Resolved Incidents
Apologies to customers in the Stape area.
Reported Wednesday 19th February 2025, 12:33, resolved 22:33
12:33
Connections are down due to a Northern Powergrid power outage. NPG confirmed power should be restored shortly.
22:33
Service is now restored
Network outage due to power cut
Reported Tuesday 18th February 2025, 18:42, resolved Wednesday 19th February 2025, 09:22
18:42
Broadband connections are down for some customers in the Dalby area due to a mast power cut. We are working on restoring service as soon as possible so thank you for your understanding
Wednesday 19th February, 09:22
Mast is now back online
Apologies to customers in Troutsdale.
Reported Monday 17th February 2025, 14:32, resolved 15:00
14:32
At approximately 3.30 today you will experience a short outage of approximately 5minutes while our engineers exchange the batteries at the Beeline Troutsdale Brow mast.
15:00
Mast is now back online
Network performance issue
Reported Monday 17th February 2025, 09:51, resolved 10:23
09:51
Some customers are experiencing slow or offline connections. We are investigating the root cause
10:23
Problem was due to Google in London. We have re-routed to avoid the issue