11:46

Our engineers are having to do some emergency maintenance on a primary mast today so it’s likely that your broadband service will be offline for between 30 and 90 minutes between 11am and 3pm. Please don’t reset your router! Your connection will come back online without you needing to do anything.

The work is required in order to implement some network upgrades to increase speed and reliability. Thank you for your understanding whilst the work is in progress.