Network Status
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Our services are currently affected by a minor outage.
In addition, scheduled maintenance is planned in the near future.Timeline
Current Incident
Network outages due to power cuts
Wednesday 19th November 2025, 20:59, estimated fix 23:59
minor outage20:59
Around 15% of our subscriber base is offline due to weather-related power cuts. We are awaiting Northern Powergrid to restore supply. Thanks for your patience
Scheduled Maintenance
Network maintenance
Tuesday 2nd December 2025, 23:00 - Wednesday 3rd December 2025, 06:00
scheduled maintenanceThe Beeline network will be offline Tue 2 Dec 11pm - Wed 3 Dec 6am for scheduled core router upgrades in London. We apologise for any inconvenience caused.
Recently Resolved Incidents
Network outage
Reported Wednesday 19th November 2025, 08:10, resolved 08:49
08:10
Broadband connections are down for some customers due to a mast power cut. We are working on restoring service as soon as possible so thank you for your understanding
08:49
Service is now restored
General Internet / Cloudflare problem
Reported Tuesday 18th November 2025, 11:45, resolved 14:51
11:45
There is currently an Internet-wide connectivity problem being caused by Cloudflare which is a service used by many websites to deliver reliable web services. For updates please see https://www.cloudflarestatus.com/
14:51
Service is now restored
Downtime for network upgrade
Reported Monday 17th November 2025, 14:59, resolved 15:54
14:59
Apologies for the short notice but just to let you know that our engineers are having to do some emergency maintenance at one of our masts this afternoon between 15:00-15:45 so it’s likely that your broadband service will go offline for a short period during that time. Please don’t reset your router! Your connection will come back online without you needing to do anything.
The work is required in order to fix an intermittent fault which is causing poor performance. Thank you for your understanding whilst we remedy it.
15:54
Work has been completed successfully
Network outage in the Leppington area
Reported Sunday 16th November 2025, 14:32, resolved 15:07
14:32
Broadband connections are down for some customers due to a mast power fault. Updates to follow.
15:07
Mast is now back online
Network outage due to power cut
Reported Saturday 15th November 2025, 16:19, resolved 17:10
16:19
Broadband connections are down for some customers due to a power cut. Engineers are attending. Thanks for your patience
17:10
Work has been completed successfully
Beeline Outage
Reported Friday 14th November 2025, 14:00, resolved 14:15
14:00
Unfortunately there has been a core hardware failure. Engineers are working on restoring service as soon as possible
14:15
The fault has now been resolved. Our upstream provider suffered a fibre optic failure. Which has now been rectified
Network outage at Scrayingham
Reported Wednesday 12th November 2025, 21:41, resolved 21:53
21:41
Broadband connections are down for some customers due to a mast power cut. We are investigating the fault
21:53
Service is now restored
Network outage due to power cut
Reported Wednesday 12th November 2025, 08:01, resolved 08:28
08:01
Broadband connections are down for some customers due to a mast power cut. We are awaiting Northern Powergrid to restore the supply. Thanks for your patience
08:28
Mast is now back online
Scackleton and Dalby Outage
Reported Thursday 6th November 2025, 15:00, resolved 18:00
15:00
Engineers are currently completing mast work. Services should be restored shortly
18:00
Works have now been completed services restored